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Terms and Conditions

LOCAL CUSTOMER (WITHIN MALAYSIA)

Handling and Shipping 

  • Ummi2Shoppe only utilise services from "Pos Laju", "Skynet" or  "Pos Ekspress" for delivery within Malaysia including Sabah and Sarawak. Estimated delivery 1-2 days.
  • Delivery charge based on weight
  • Order that has been made or posted CANNOT BE CANCELLED

Tracking Your Order

  • You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number.
  • If after 2 days of not receiving the items, please track your items from this link. POS LAJU TRACKING

Payment Methods

•    Direct debit to our account which will be given as you checked-out.

INTERNATIONAL CUSTOMER

Handling and Shipping

  • All international shipping will be use the Pos Malaysia 'EMS' Services 
  • Shipping rates will be calculated based on the weight of the items.  
  • Time-frames vary from country to country.
Please refer this chart for Time Frames
Please refer this chart for Gross Shipping Rates

  • Order that has been made or posted CANNOT BE CANCELLED

Tracking Your Order

  • You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number.
  • If after 7 days of not receiving the items, please track your items from this link. POS LAJU TRACKING
  • Please note that we are NOTresponsible in the event of any non-delivery, postal/custom delays, loss or breakage incurred during shipping.

Payment Methods

  • We accept all major credit card payment through Paypal.
  • International customers are solely responsible for any tariffs, duties, taxes and/or V.A.T. fees applied by the receiving country

 

DELIVERY TIMEFRAMES

  • For Ready Stock items, orders are cleared and processed within 24 hours of receiving payment. 
  • For other items, 7-10 days is require to process and deliver your order.
  • Please note that we are NOTresponsible in the event of any non-delivery, postal/custom delays, loss or breakage incurred during shipping.

 

RETURN POLICY

All transactions are final. All item sold are neither non-refundable nor exchangeable. However, we will consider case by case basis on the reason for any exchange and we will accept returns within 7 days of dispatch. Please contact us prior to returning an item.